Hurricane - Day Traveller Board Bag

SHIPPING AND RETURNS

*Shipping prices noted are for shipment to a residenetial or business address.

How long will it take for my custom board to be shipped?

Once your surfboard order is confirmed by email, it is processed. Your board will go through each manufacturing stage (designing, cutting, shaping, artwork, if applicable, glassing, packing and finally shipping. We try to keep this process under 3 weeks, but, due to many variables, we do not guarantee delivery dates. Once your order is ready, your surfboard is packed in line with our strict packaging policy and shipped to the client.

What happens if my items gets damaged or lost in the mail?

Any damage needs to be reported within 24 hours of receiving the board. Please email Pyzel Surfboards RSA customer service email info@pyzelsurfboards.co.zao report damages. Please include pictures of the packaging, as well as the damaged board. Pyzel’s customer service agent will initiate the damage claim. We will assist in any way we can to ensure the claim is processed as quickly as

*What are your shipping prices?

Our flat-rate shipping prices are as follows and require you to pick up at an airport that Hawaiian Air, American or Delta flies to and only applies to full priced retail boards.  Any used or discounted boards will require an additional shipping fee.

Short boards: (per Board)

Location:       RSA

1 board         R285.00                                  

2 boards        R145.00

3 boards        R100.00                                

4 boards        R80.00                                

5 boards        R70.00

Guns:

Location:       RSA

1 board         R400.00                                  

2 boards       R200.00                                

3 boards       R180.00      

Overview

Welcome to pyzelsurfboards.com! These Terms of Use (“Terms”) govern the the PYZEL SURFBOARDS web site, pyzelsurfboards.com available by desktop or mobile web, or smartphone application, (the “Site”) controlled by PYZEL SURFBOARDS. PYZEL SURFBOARDS is a brand owned by PYZEL SURFBOARDS, LLC(“we,” “us” or “PYZEL SURFBOARDS”) Site.

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Shipping Limitation

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Confirmation of Orders

While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order. We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

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In the event that PYZEL SURFBOARDS is unable to resolve the dispute with you through the Customer Service department referenced above, you and PYZEL SURFBOARDS both agree the parties shall resolve their dispute utilizing binding arbitration in the State of California. Arbitration shall proceed solely on an individual basis without the right for any claims to be arbitrated on a class action basis. You hereby waive your right to a class action lawsuit.

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Customer Service

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